Route Your Travel Private Ltd (‘the Company’, ‘we’, ‘us’ and ‘our’) accepts bookings subject to the following conditions. We wanted to inform you that these conditions will be applicable only for tour arrangements booked by the clients with the company. Once you book your tickets with us, it means that you have accepted our terms and conditions in a correct manner. All references in these conditions such as “booking”, “tour” or “arrangements” mean the tour arrangements and do not specify anything particular. Please ensure to read over the terms and conditions on our website to get a clear idea of the respective rights.
The contract placed between the Client and Company (between “you” and “our company”) is important to us. We assure that the contract placed between us will not be revealed to any private third parties. Route Your Travel will stand with their customers in matters of any dispute, claim or any issues that arise between us. However, we are not responsible for problems caused by your own personal matters. No employee in the company other than the director of Route Your Travel has the right to vary or omit any of these terms. No promises will be offered for discounts and promotions unless made in written form.
To secure the booking, Route Your Travel requests the customers to pay a minimum deposit amount. This is mandatory for all the tour packages, and sometimes a higher deposit amount will be required to cover payment conditions. You need to read over the booking conditions and general information of the selected tour packages. Any doubts regarding the booking process can be cleared over the phone or you can send an email to sales@routeyourtravel.com The tour company shall assist you in any kind of tour-related matters.
After the deposit, you are required to pay the balance amount within a period of one week. In certain cases, customers may be asked to deposit the full payment at an earlier stage before the start of the holiday. The “balance due date” will be provided to the customer at the time of direct contact in our office or through email. In case of non-payment, the tour company has the right to cancel your booking at any point of time.
All payments should be made to the below account only and not to any other accounts or GPay numbers.
Account Details :
If you wish to make any changes in the booking, you are requested to directly visit our branch office with your receipts. Changes will be made only under certain emergency conditions. We do not entertain repeated changes. Minor changes will be allowed under specific conditions.
Cancellation of booking is allowed in our tour company, but it depends on the situation. You have the right to cancel the tickets under certain circumstances. You need to inform us via call or email before a stipulated period of time. Cancellation charges may apply. Please note that the amount paid may not be refunded in some cases.
If you have any complaints regarding the holiday arrangements, you have the right to raise them at sales@routeyourtravel.com We are eager to hear your concerns and will do our best to resolve them. Please specify the nature of the complaint in your email. Our customer service team will look into the issue and respond within 24 hours.
We ensure that all holiday arrangements are handled with great care and attention. Route Your Travel is responsible for our employees, agents, and suppliers during the course of travel. However, we are not responsible for any criminal or violent acts that occur during travel. You are expected to act responsibly and enjoy your holiday. We advise all travellers to stay away from illegal activities during the journey.
The information provided on our website, brochures, itineraries, and other advertising material is intended to be clear and understandable. However, occasional errors may occur, and information may change at any time. We request all customers to review the terms and conditions at the time of booking. If you find anything unclear, please write to us att sales@routeyourtravel.com
We request all customers to refrain from smoking during travel. Smoking can endanger your life and the lives of others. Smoking in vehicles is strictly prohibited.
(Please read over the terms and conditions as they are related to your rights. Accepting our terms and conditions ensures a safe and smooth journey)
Share your vibe, timeline, and preferences, we’ll do the rest, simply and seamlessly.Share your vibe, timeline, and preferences, we’ll do the rest, simply and seamlessly.
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